Add Guided Experiences To Your Store Check-In Kiosk

Not every in-store kiosk experience starts with a product grid.

Some shoppers need help choosing. Some campaigns need their own page. Some stores need a consultation, product finder, event form, or loyalty flow.

We’re partnering with Tender Prompt to make custom in-store journeys easier to launch inside Store Check-In kiosks. Tender Prompt turns shopper guidance into no-code interactive flows, from product finders and quizzes to signup forms, consultation flows, and campaign pages.

Those experiences can now be embedded as kiosk tabs, giving shoppers a more guided path than a product grid alone.

That gives merchants a path to custom in-store journeys without rebuilding the kiosk.

A new path for guided selling

Tender Prompt tabs are for flows that need more structure than a product collection.

Examples include:

• Skin consultation
• Product finder
• Guided gifting flow
• Event registration
• Loyalty enrollment
• Request an item from the back room
• In-store campaign landing page

The kiosk stays simple. The guided experience can be specific to the campaign, category, or store format.

Why this matters in store

Product browsing works when the shopper knows how to choose. Many retail categories need more context.

Beauty shoppers may need to choose by skin type or concern. Specialty food shoppers may need pairing ideas. Gift buyers may need to narrow choices by recipient, occasion, or budget.

A guided flow can ask the right questions first. That is the part a product grid cannot do on its own.

It can point the shopper toward a better product path, collect useful intent, or start a follow-up workflow before the sale is complete.

Keep the kiosk simple

The value is that you do not have to choose between a standard kiosk and a guided experience.

Store Check-In still handles the familiar kiosk pieces:

• Kiosk navigation
• Product browsing
• Search
• Shopify pages
• Cart behavior
• Checkout handoff

Tender Prompt handles the guided flow inside one tab.

That keeps the kiosk familiar while giving one part of it room to do something more specific.

Setup

The setup is direct:

1. Create or prepare a Tender Prompt widget.
2. Copy the Tender Prompt link.
3. Open Store Check-In kiosk settings.
4. Add a Tender Prompt tab.
5. Paste the Tender Prompt link.
6. Save and test the kiosk.

If you already have a Tender Prompt experience ready, you can add it directly in kiosk settings.

Store Check-In customers also get 50% off their first month on any Tender Prompt plan.

Campaigns without a custom build

A store might want a Mother’s Day gift finder for two weeks, a summer skin consultation, a product launch quiz, or an event check-in flow. Those experiences may not need a permanent custom app build, but they can still matter in store.

Tender Prompt tabs make those flows easier to test. Start with one customer decision your staff answers repeatedly, turn that into a guided flow, and put it in the kiosk navigation.

Keep the first version focused. A guided flow should reduce indecision, not create another long path to checkout.

Another useful example is a store where most inventory is not on the sales floor. Shoppers can browse or search on the kiosk, request the items they want to see, and staff can receive a notification to bring those products up front. That turns the kiosk into a guided request desk, not just a checkout screen.

More than a catalog screen

Store Check-In already supports practical kiosk building blocks: product collections, search, pages, cart, checkout handoff, and device setup.

Tender Prompt expands what merchants can place inside that frame.

The kiosk can support browsing, education, guided selling, campaign flows, and consultation-style experiences in the same environment.

If you already use Tender Prompt, add the Tender Prompt link as a Store Check-In tab and test it on a kiosk device. If you are starting from scratch, pick one high-value product decision and build around that first.