Store Check‑In Kiosk Setup Guide
Complete guide to getting your tablet paired, installed, and locked for Store Check-In.
Last updated: January 16, 2025
Store Check‑In Kiosk
This guide walks you through the three critical moves every kiosk needs: adding the kiosk experience to the home screen (so it runs like an app), pairing the device with Shopify, and locking the tablet so shoppers stay in the kiosk UI.
1 · Save the kiosk as an app (Add to Home Screen)
Adding the Store Check-In kiosk to the home screen gives you the “app mode” experience—full-screen, single-tasking, and ready for Guided Access or App Pinning.
iOS / iPadOS
- Open
https://kiosk.storecheckin.comin Safari. - Tap the Share icon (square with an arrow) and choose Add to Home Screen.
- Name it “Store Check-In” (or your store name) and tap Add.
- Launch the new home-screen shortcut so the kiosk opens full-screen.
Android (Chrome)
- Open
https://kiosk.storecheckin.comin Chrome. - Tap the three-dot menu and choose Add to Home screen (or Install app on newer OS versions).
- Confirm and launch the shortcut so it opens in its own window, locked to the kiosk domain.
2 · Complete the pairing screen
Once the kiosk shortcut is open, follow these pairing-screen steps:
- Enter your
myshopify.comdomain when prompted by the kiosk app. - Select the Shopify Location that matches the device you want to pair.
- The kiosk app displays a pairing code—keep this screen visible.
- In Shopify Admin, go to Store Check-In → Device Management → Sync New Device, paste the code, and click Authorise.
- The screen confirms the device is paired; keep it on this page while you finish the last step.
3 · Lock the tablet into single-app mode
Keeping shoppers inside the kiosk experience prevents accidental navigation away from checkout.
iPad (Guided Access)
- Go to Settings → Accessibility → Guided Access and turn it on.
- Start the kiosk app, triple-click the side/top button, adjust settings if needed, and tap Start.
- Use the same triple-click + passcode to end Guided Access when you’re done.
Android (App Pinning / Screen Pinning)
- Go to Settings → Security & privacy → More security settings → App pinning (menu names vary) and enable it.
- Open the kiosk app, tap Overview/Recent Apps, tap the app icon, and choose Pin.
- Follow the on-screen instructions to unpin (usually holding Back + Overview).
Need help with pairing or deploying more devices? Email support@storecheckin.com.