Store Check-In for Coffee Shops & Cafés
Transform your café into a hub of customer engagement and recurring revenue with Store Check-In’s customer check-ins and subscription-friendly kiosk system.
Why Coffee Shops Love Store Check-In
The Challenge
- Limited Counter Space - Can’t display your full online inventory
- Subscription Confusion - Hard to sign up customers for coffee subscriptions in-store
- Loyalty Tracking - Difficult to track customer visits and preferences
- Peak Hour Efficiency - Need faster service during busy periods
The Solution
Store Check-In creates a seamless bridge between your physical café and online store, enabling subscription sales, loyalty check-ins, and full catalog access.
Real-World Scenario: Morning Rush Made Easy
The Situation: It’s 8 AM at Brew & Beans Coffee. The line is 10 people deep, but they’re serving more than just coffee.
Without Store Check-In:
- Customers can only see 20 products on display
- Subscription sign-ups require staff explanation during busy times
- No easy way to track loyal customers
- Seasonal items aren’t visible in-store
With Store Check-In:
- Customer Check-In: Regular customer Sarah scans QR code at entrance
- Staff Recognition: Barista sees “Sarah - Loyal Customer, Prefers Oat Milk” in POS
- Kiosk Browsing: While waiting, Sarah explores subscription options on tablet
- Subscription Sign-up: Finds “Monthly Blend Discovery” subscription, adds to cart
- Mobile Checkout: Scans QR, pays on phone, subscription starts immediately
- Personalized Service: Barista prepares her usual oat milk latte without asking
Result: Faster service, subscription sale, and enhanced customer experience.
Recommended Setup for Coffee Shops
Phase 1: Customer Check-In System
QR Code Placement:
- Entrance: “Check-in for faster service”
- Ordering Counter: “Scan to join our rewards”
- Tables: “Discover our coffee subscriptions”
Customer Tags Configuration:
Visit Tags:
- CAFÉ_REGULAR (5+ visits)
- MORNING_CUSTOMER (7-11 AM visits)
- SUBSCRIPTION_MEMBER
- OAT_MILK_PREFERENCE
- LARGE_ORDERS (3+ items)
Phase 2: Kiosk Product Configuration
Recommended Tab Structure:
- ☕ Today’s Featured - Daily specials and seasonal drinks
- 🔄 Coffee Subscriptions - All subscription options
- 🥐 Food & Pastries - Fresh items and packaged goods
- 🏠 Beans & Retail - Take-home products
- 🎁 Gift Cards - Perfect for impulse purchases
Product Collection Mapping:
- Map “Today’s Featured” to a dynamic collection you update daily
- Create a “Coffee Subscriptions” collection with all recurring products
- Include seasonal items that aren’t always in physical display
Phase 3: Subscription Optimization
Subscription Product Setup:
- Monthly Coffee Box - $29.99/month, 2 bags delivered
- Weekly Fresh Roast - $15.99/week, single origin
- Café Starter Kit - $45 one-time, includes grinder and starter beans
- Seasonal Specials - Holiday blends and limited releases
Kiosk Subscription Benefits:
- Visual product browsing with detailed descriptions
- Easy variant selection (roast level, grind type)
- Immediate subscription activation
- Gift subscription options for holidays
Implementation Timeline
Week 1: Basic Setup
- Install Store Check-In app
- Create QR codes for entrance and counter
- Set up one kiosk device for testing
- Train staff on customer check-in recognition
Week 2: Product Configuration
- Organize products into collections
- Set up kiosk tabs and product display
- Configure subscription products
- Test complete customer journey
Week 3: Advanced Features
- Add POS integration to show checked-in customers
- Implement customer tagging system
- Set up analytics tracking
- Create staff training materials
Week 4: Launch & Optimization
- Soft launch with regular customers
- Gather feedback and adjust configurations
- Monitor usage analytics
- Full launch with promotional campaign
Success Metrics for Coffee Shops
Customer Engagement
- Check-in Rate: Target 30% of customers checking in within 3 months
- Repeat Check-ins: 60% of check-in customers return within 2 weeks
- Kiosk Usage: 15% of customers browse kiosk during visits
Revenue Impact
- Subscription Conversions: 5-10% increase in subscription sign-ups
- Average Order Value: 15-25% increase through kiosk upsells
- Inventory Turnover: Improved sales of seasonal/specialty items
Operational Efficiency
- Service Speed: 10% faster service during peak hours
- Staff Productivity: Reduced time explaining subscriptions
- Customer Recognition: Staff know customer preferences automatically
Common Coffee Shop Use Cases
Loyalty Program Enhancement
Before: Punch cards, manual tracking After: Automatic visit tracking, digital loyalty, personalized offers
Seasonal Product Promotion
Before: Limited display space for seasonal items After: Full seasonal collection visible on kiosk year-round
Subscription Upselling
Before: Staff explains subscriptions during busy periods After: Customers explore and sign up independently via kiosk
Corporate Catering Orders
Before: Phone orders, email coordination After: QR code for catering menu, instant quotes and ordering
Advanced Coffee Shop Features
Integration with Existing Systems
- POS Integration: Show customer preferences in Shopify POS
- Email Marketing: Tag customers for targeted campaigns
- Inventory Management: Real-time sync with Shopify inventory
Seasonal Campaigns
- Holiday Specials: Limited-time collections for kiosk display
- Summer Cold Brew: Promote seasonal drinks via check-in messages
- Valentine’s Gifts: Push gift subscriptions through kiosk
Multi-Location Scaling
- Chain Management: Consistent experience across locations
- Local Preferences: Location-specific product customization
- Regional Promotions: Target campaigns by geographic area
Getting Started
Ready to transform your coffee shop? Start with our Quick Setup Checklist or dive into the Complete Setup Guide.
Next Steps
- Install the App - Add Store Check-In to your Shopify store
- Device Setup - Configure your first kiosk tablet
- Subscription Configuration - Set up recurring revenue streams
Questions? Email us at support@storecheckin.com - we love helping coffee shops succeed!